Terms and Conditions for our Retreats and Workshops

RETREAT CANCELLATION POLICY
Please note that there will be no refunds or discounts for arriving late, leaving early, flight cancellations, travel delays or illness. If you cancel your participation in a retreat for any reason, the cancellation policy below will apply, with no exceptions. We wish we could compensate people for unforeseen circumstances (injury, family emergency, etc.), but we have costs already incurred when reserving retreat centre venues. We have designed our cancellation policy to be as compassionate as possible in the case that your plans change. But to protect yourself further, we strongly encourage you to purchase travel insurance.

IF YOU CANCEL THE RETREAT
60 days
or more prior to the start of the Qi-Rattan Retreat, you receive: 100% refund/credit of the cost of the full retreat toward another Qi-Rattan Retreat within 12 months.
31-60 days prior to the start of the Qi-Rattan Retreat, you receive: 50% refund/credit of the cost of the full retreat toward another Qi-Rattan Retreat within 12 months, and will forfeit the remainder.
0-30 days prior to the start of the Qi-Rattan Retreat, you receive: no refunds or credits will be given.

To cancel, you must send an email stating that you wish to cancel to: info@Qi-Rattan.com

IF YOU APPLY FOR A RETREAT THAT YOU ARE NOT ELIGIBLE FOR
Please note that if you apply for a retreat that you are not eligible for (i.e. applying for a Level 2 retreat without having attended Level 1) your application will be void and there will be a £25 administration charge to refund you. Please note the refund amount varies according to the point above (If You Cancel The Retreat).

IF WE CANCEL THE RETREAT
We have never had to cancel a retreat, however, if we do cancel a retreat, we will refund all deposits and payments you have paid. We cannot however compensate you for airfare or travel costs incurred. In the unlikely event that Qi-Rattan must cancel a retreat due to weather, natural disaster or political upheaval, we cannot guarantee a refund – it will be depending on receiving a refund from the venue / tour operator we work with. To cover these risks, we highly recommend you purchase travel insurance.

TRAVEL INSURANCE:
The best way to protect yourself from any unforeseen circumstance is to purchase trip insurance. Travel Insurance can protect you in case:
• you cancel your participation in the retreat;
• retreat is cancelled due to weather, natural disaster etc.;
• lost baggage;
• medical expenses and the cost of repatriation should you become ill or injured;


If you have any questions on the policy above please contact us.

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